Last Updated: July 5, 2018
Your privacy is important to Frontier Dental Supply Inc. and its corporate affiliates ("Frontier Dental"). This Policy explains how Frontier Dental collects, uses, discloses, and retains your information, including the use of personal information in connection with interest-based advertising.
"Personal information" means information about an identifiable individual that allows someone to identify or contact you, including, for example, your mailing address, telephone number, or e-mail address or your corporation, organization, practice or business name, business mailing address, business telephone number or business e-mail address as well as your name and position. Personal Information refers to any information you provide to Frontier Dental including payment or credit card information, dentistry office information, information relating to your practice or any other information required to process your order(s).
How Frontier Dental Collects Your Personal Information — You may be asked to voluntarily provide your personal information to Frontier Dental anytime you are in contact with Frontier Dental, including when you purchase products or services from Frontier Dental through retail stores, telephone customer service or websites. In those circumstances you can choose not to provide certain requested personal information, but then you may not be able to purchase products or services or access or use certain features of Frontier Dental's websites.
For example, when you purchase products or services from Frontier Dental (including at an Frontier Dental retail store, telephone customer service, or through an Frontier Dental website), when you create or manage an account with Frontier Dental (including a user account for an Frontier Dental website), when you send us an e-mail, when you register or subscribe for Frontier Dental's newsletters or promotions, or participate in Frontier Dental's promotions, sweepstakes, contests, or surveys, and when you contact Frontier Dental's Customer Care, Frontier Dental (or its service provider) may collect a variety of your personal information, including your name, practice or business name, credit card and payment information, mailing and shipping addresses, e-mail address, phone numbers, and any other personal information you voluntarily provide. In addition, Frontier Dental may retain your purchase history from both retail stores, Customer Care and Frontier Dental's websites.
You might also provide Frontier Dental with the personal information (such as name, e-mail, mailing, and shipping address) of other persons, such as the doctor of your practice for whom you purchase products or services (including gift cards) or to whom you ship purchases, or business acquaintances that you register for a refer-a-customer promotion or similar services, or business acquaintances that you share a product or article with from Frontier Dental's websites. Please ensure that you have the consent of other persons before you provide their personal information to Frontier Dental.
How Frontier Dental Uses Your Personal Information — Frontier Dental uses your personal information for various purposes in connection with our relationship with you for the provision of our products and services, including: (a) to contact and correspond with you regarding your transactions and your use of Frontier Dental's products and services and to provide you with Customer Care services, (b) to provide you with information regarding Frontier Dental's announcements, promotions, upcoming events, new products, special features, and store openings; (c) to facilitate transactions and process orders and payments for products and services purchased by you (including to remind you of un-purchased items left in your online shopping cart, to contact you regarding billing and payment discrepancies, and to validate receipts); (d) to process and respond to your specific suggestions, comments, inquiries and requests, and to otherwise administer Frontier Dental's relationship with you; (e) to personalize and improve your shopping experience; (f) to administer and facilitate your participation in sweepstakes, contests, and promotions; (g) to create and manage your account; and (h) to develop, deliver, and improve Frontier Dental's products, services and advertising.
Frontier Dental may also develop a confidential profile for you, which will be used to provide services to you and facilitate your transactions with Frontier Dental and your use of Frontier Dental's websites and services.
Frontier Dental may combine your personal information collected through various sources, including information collected at Frontier Dental's retail stores, Customer Care and through Frontier Dental's websites, and information obtained from other sources.
Frontier Dental also creates and collects "non-personal information" - information that is not associated with or linked to your personal information, including personal information that has been aggregated or otherwise anonymized so that it no longer relates to an identifiable individual. Frontier Dental may use, disclose, transfer and retain non-personal information for any purpose and in any manner whatsoever.
Cookies and Other Technologies
Information provided by cookies may be collected and processed by Frontier Dental or by its third party service providers, including Google and Facebook.
Do Not Track
Frontier Dental does not respond to do not track signals.
Third Party Analytics and Ad Serving Services on Frontier Dental's Websites.
Frontier Dental’s websites may make use of Google Analytics Demographics and Interest Reporting. Frontier Dental and third party vendors, including Google, may use first-party cookies (such as Google Analytics cookies) and third party cookies to collect information, including but not limited to, geographic, demographic, and interest reporting information, to recognize and understand user preferences, make improvements to Frontier Dental’s websites and services, choose content to display to you, and for other business purposes.
You may opt-out of tracking and prevent your data from being collected and used by Google Analytics by visiting https://tools.google.com/dlpage/gaoptout.
Interest-Based Advertising on Third Party Websites and Online Services.
You may opt-out of receiving interest-based advertisements on a website, social media site or other online service by using their advertising preferences settings. If you do so, you may still see Frontier Dental’s ads on the site but the ads will not be based tracking technologies.
Information about online interest-based advertising and how you can opt-out of receiving those ads are available here: youradchoices.ca/choices, aboutads.info/choices and www.networkadvertising.org. Information about ads on Facebook is available here: www.facebook.com/help/516147308587266/?helpref=hc_fnav.
Disclosure of Personal Information
For example, Frontier Dental engages service providers to help operate Frontier Dental's websites, advertising, and e-mail services and to analyze information collected through the websites, advertising, and e-mail (including through cookies and other similar technologies).
For example, Frontier Dental may disclose information to law enforcement authorities or other businesses and organizations in connection with the detection, prevention and prosecution of activities that Frontier Dental reasonably believes to be unlawful or fraudulent (including activities at Frontier Dental's retail stores or websites), and the disclosed information may include personal information of the individuals suspected of involvement in unlawful or fraudulent activities.
Retention, Location, and Protection of Personal Information
Frontier Dental employs reasonable safeguards - including administrative, technical and physical measures - appropriate to the sensitivity of the personal information in its possession or under its control in order to protect that information from unauthorized access, collection, use, disclosure, disposal, or similar risks. While Frontier Dental uses reasonable efforts to protect your information, no method of transmission over the Internet, or method of electronic storage, is 100% secure, and therefore, Frontier Dental cannot guarantee absolute security of your personal information.
Accuracy and Access to Personal Information
You can help Frontier Dental maintain the accuracy and completeness of your information (including your Frontier Dental website account information) by notifying Frontier Dental of any changes to your personal information. You may update your Frontier Dental website account information through Frontier Dental's websites.
You may request access to your personal information and information about Frontier Dental's collection, use, disclosure, and retention of that information by sending your request to Frontier Dental's Customer Care at one of the addresses noted below. Subject to applicable exceptions and limitations prescribed by law, you will be given reasonable access to your personal information, and will be entitled to challenge the accuracy and completeness of the information and to have it amended as appropriate.
Personal Information of Children — Frontier Dental does not knowingly collect personal information from children who are under 13 years of age. Please immediately contact Frontier Dental's Chief Customer Care at one of the addresses noted below if you believe that Frontier Dental has unintentionally collected personal information from a child under 13 years of age. If Frontier Dental learns that it has inadvertently collected the personal information of a child under 13 years of age, Frontier Dental will use reasonable efforts to delete that information from its systems (except to the extent that retention of the personal information is required or permitted by applicable law).
Employment — Frontier Dental may use and disclose your personal information to administer and process your application for employment with Frontier Dental and related matters.
Notices to You — You consent to Frontier Dental sending you emails (to the email addresses you provide to Frontier Dental) regarding this Policy and related matters.
© Frontier Dental Supply Inc. 2018. All rights reserved.