Careers Customer Service Representative - Concord, ON We are looking for a friendly, organized and responsible individual to be the voice and face of Frontier Dental. Duties include, but are not limited to: Answer phones to respond to orders Coordinate with various internal departments to solve and answer customer inquiries Respond to general customer inquiries and invoice questions Investigate customer complaints regarding services and policies Take customer orders for services and update accounts Handling questions and concerns with proficiency and professionalism Charging customer credit cards Required Knowledge, Skills & Abilities Computer literate with the ability to learn customer service software applications. Duties require professional verbal and written communication skills. Working knowledge of Excel Ability to establish and maintain effective working relationships with a variety of individuals Demonstrated ability to inspire trust Patience and positive outlook Resourcefulness and stress management skills Ability to organize and manage independently the workload taking into consideration changing priorities, tight deadlines, and volume of work Ability to speak French is a major asset Business Development Manager (sales) - Concord, ON We are always looking to grow our sales team. If you are a dental assistant or already in dental sales we want to hear from you. Please send us your resume to learn how Frontier Dental can grow your career.